Refund policy

Last updated: September 28, 2026

At everbrown, we want you to feel confident in your purchase. If your order isn't the right fit, we're happy to accept eligible returns under the guidelines below.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, items must:

• Be unworn and unwashed
• Be in original condition
• Have all original tags attached
• Be free of stains, odors, makeup, pet hair, or other signs of wear
• Be returned in the original packaging when possible

Items that do not meet these conditions may not be eligible for a refund.

Final Sale Items

Items marked Final Sale cannot be returned or exchanged unless they arrive defective or damaged.

Defective or Damaged Items

If your item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery at ambreen@everbrownofficial.com

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued by everbrown.

Original shipping charges are non-refundable, unless the return is due to an error on our part or a defective item.

Return Shipping

Customers are responsible for return shipping costs for returns due to size, color, preference, or change of mind.

If an item is defective, damaged, or we sent you the wrong item, everbrown will cover the applicable return shipping costs.

How to Start a Return

To request a return, contact us at:

ambreen@everbrownofficial.com

Please include:

• Order number
• Item(s) you would like to return
• Reason for the return

We'll provide you with the next steps for your return.

Important

Please do not send returns to the shipping address on your original package without first contacting everbrown. Unauthorized returns may not be accepted.